Privacy Policy

Overview

N. Smith Consultants ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry for our consulting, mentoring, or coaching services.

Please read this policy carefully. By using our website or submitting your information, you consent to the practices described herein.

Information We Collect

We collect information that you voluntarily provide when submitting an inquiry through our intake forms, including:

• Personal identifiers such as your name and email address
• Professional information such as job title, facility name, and industry
• Service-related details such as your goals, challenges, and preferred coaching or mentoring track
• Any other information you choose to include in your message

We do not collect payment information through this website. Any billing arrangements are handled separately under written agreement.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and assess fit for our services
• Communicate with you about consulting, mentoring, or coaching opportunities
• Maintain records of our professional engagements
• Improve our service offerings and website experience
• Comply with applicable legal obligations

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• With trusted service providers who assist in operating our business, bound by confidentiality obligations
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of our clients or others

Text Messaging

SMS opt-in: You may opt in to text messages by checking the optional, unchecked consent box on our application form at nsmithconsultants.com/start. Consent is not required to submit the form or purchase any service. We send replies to your inquiry, appointment confirmations and reminders, and client service updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

If you opt in to text messages from Nsmith Consultants LLC, we use your mobile number only to send messages about your inquiry, appointments, and services. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that support our services, such as our messaging provider. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Tracking

Our website uses essential cookies and basic analytics to keep the site working and to understand how visitors use it, such as pages viewed and general location. Our payment provider, Stripe, may set cookies during checkout to process payments and prevent fraud. We do not sell your information. You can block or delete cookies in your browser settings; some features, such as checkout, may not work without them.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us using the information below.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any disputes arising under or in connection with this policy shall be resolved in the courts located in Barrow County, Georgia.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at nathan@nsmithconsultants.com.